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Archive for September, 2009

Zong Number Blocking Service – 9211

Posted by On September - 14 - 2009

In accordance with the Pakistan Telecommunication Authority (PTA), regulation on Protection from Spam, Unsolicited, Fraudulent and Obnoxious Communication Regulations, Zong has come up with its Number Blocking Service.

Earlier we had call block service from Ufone and Telenor, but Zong’s Number Blocking Service has for the first time enabled call and SMS blocking together in Pakistan. You can block all unwanted calls and SMS that are being sent to your phone with the help of this service and obtain peace of mind.

Through this service a subscriber can:

  • block any particular number from allowing to make a call to their number
  • block any particular number from allowing to send a SMS to their number
  • have the option of blocking a total of 50 numbers

Subscription and Charges

Subscriber will just have to dial in to 9211 to subscribe to Call and SMS blocking service simultaneously.
Service charges for calling to 9211 — As per Package Plan.
Subscription charges for the Call and SMS Block service — Rs. 15.00 / month + tax.

PTCL Management Responds To Union Protests

Posted by On September - 14 - 2009

PTCL senior management, controlled by UAE based Etisalat, has been playing a careful game with its employees and union workers since privatisation. It has gone through voluntary separations, change in policies, lay offs etc. Recently there were protest by PTCL employee union and PTCL responded to that by providing some carrots to the employees, which were covered in a press conference. In the press conference senior HR executives talked about profitability of PTCL, pay increase, foreign nationals working for PTCL and the relationship with union workers. The News reports:

PTCL’s Senior Executive Vice President of Human Resource Syed Mazhar Hussain said that foreign nationals working for the improvement of the PTCL are from the UAE, Sri Lanka and the Sudan. However, some of them belonged to Pakistan as they were working with Etisalat for last several years, he added. He was accompanied by Executive Vice President of Communication and Corporate Ali Qadir Gilani.

Answering a query, he said that the Board of Directors of PTCL approved 20 per cent raise in the basic salary for grade 1 to 16 employees while 15 per cent raise was granted to officers. He said that the PTCL also granted bonus with minimum provision of Rs7,500 before Eid in order to give relief to employees.

When he was asked about delays in paying installments by the Etisalat in shape of privatization of the PTCL to the government of Pakistan, he said that this question should be asked by the Privatization Commission, and PTCL management had nothing to say anything on this issue.

Answering a query about reduced profits of the PTCL after privatization, he said that although the profits reduced, but the market analysis showed that the call rate stood at Rs48 per minute from Lahore to Karachi which now nosedived to 60 paisas, resulting into scaling down of profits.

But he claimed that the profit earned by the PTCL was much more than the collective earning of 60 to 70 players of the telecom sector, including the cellular companies.

He clarified that the PTCL management did not strike any deal with the protesting employees as they were trying to get “political mileage” for the upcoming referendum, which is going to take place after Eidul Fitr.

He said that the PTCL management had taken decision not to bow down before any effort to get blackmailed from any anyone. To another query, he said the PTCL gave its consent in the court for granting bail to those who were arrested by the police when these protestors tried to block network operation system as well as data centre where the bill software was installed.

The Good Enough Revolution

Posted by On September - 14 - 2009

Wired.com has a great article on how products which are good enough are winning consumers. In “The Good Enough Revolution: When Cheap and Simple Is Just Fine”, Robert Capps provides examples of flip video camera, mp3 and Skype. Entire markets have been transformed by products that trade power or fidelity for low price, flexibility, and convenience, says Erin Biba, a wired correspondent. For developing countries, it makes all the more sense as the buying power of consumers is low and they will gladly make that trade-off.

I am a big fan of the 80/20 rule. One of the big value which you get this way is the speed. In a way this less is more thinking is also a part of the ‘Blue Ocean Strategy’.

I leave you with a few extracts from the article.

Net-based calls can be laggy, and they sometimes drop out in mid conversation. But they can also be free—even international calls—and it’s easy to turn conversations into shareable MP3s. Skype now accounts for 8 percent of international calling minutes, and the service added nearly 38 million users in the second quarter of 2009, a 42 percent increase over the same period last year.

On paper, netbooks might seem like crappy toys. They have almost no storage, processing power, or graphics capability. What they do have, though, is accessibility: Cheap, small, and light, they let you connect to the Internet from almost anywhere. Netbook shipments were up sevenfold in the first quarter of 2009.

The famous Pareto principle, also known as the 80/20 rule, happens to be a recurring theme in Good Enough products. You can think of it this way: 20 percent of the effort, features, or investment often delivers 80 percent of the value to consumers. That means you can drastically simplify a product or service in order to make it more accessible and still keep 80 percent of what users want.

BlackBerry Storm In Pakistan

Posted by On September - 14 - 2009

The storm is officially available from Mobilink. For fans of BlackBerry phones who want something edgy, this could be a good alternative to iPhone.

BlackBerry Storm 9500 is available from Indigo, Mobilink’s post-paid brand. For more about BlackBery Storm, check our previous post.

9500

The first-of-its-kind BlackBerry, the smartphone comes with a touch-screen that responds to your every touch whether you are typing, playing games, or simply browsing the internet. With cutting-edge multimedia capabilities, the Blackberry Storm smartphone features also include high-end email and web capabilities, a 3.2 MegaPixel camera, crisp and brilliant display (480×360 resolution) and an internal memory expandable up to 16 GB.

Super Ghanta – Is Ufone Being Fair?

Posted by On September - 10 - 2009

We had earlier discussed the Ghanta race and its TV commercial being very sarcastic. With Super Ghanta Ufone became the only carrier to extend promotions to PTCL landlines and Vfone numbers.

Like they say it: It’s all about U. Being a subsidiary of PTCL, Ufone is the only operator that can offer such a promotion. Other operators have taken this offer as unfair and not being part of a healthy competition. The issue is also being taken up with the authority (PTA).

Now, Ufone has extended the time window of Super Ghanta Package to whole day for the month of Ramadan which otherwise was from 4am to 5pm which enabling its customers to call from Ufone to all Ufone, PTCL and Vfone numbers nationwide for Rs. 3.5/hour.

ufone-super

Informing about this latest Ramadan offer by Ufone, Mr. Ali Ikram, Head of Pricing & Strategy Ufone, said “This Ramadan, we are pleased to provide a special treat to our valued users by facilitating longer duration communication between friends and family members not only at night but throughout the day without the mental burden of calculating minutes and rates.

The strategy already used in the Super Ghanta offer, as discussed is unfair and with this extension to 24 hrs makes it even more unhealthy and unfair in terms of competition. Also, if we talk about pricing Ufone says its about reducing the mental burden of calculating minutes and rates at the same time they have started to charge 10 Paisas+tax on balance inquires and here by increasing the burden on consumers of calculating minutes and rates.

The reason given at Ufone website for this extra charge is to cater the high service quality needs of consumers. Is it again fair to charge consumers for the quality of network?

Pakistan To Launch New Communication Satellite In 2011

Posted by On September - 7 - 2009

PAKSAT International (Pvt), announced at 9th ITCN ASIA event, held in Karachi between August 11 to 13, 2009, that Pakistan’s new and powerful communication satellite PAKSAT-1R is scheduled to be launched in 2011.

PAKSAT-1R will replace the existing satellite PAKSAT-1 at 38 degree East, which will remain operational till the end of 2011 ensuring service continuity to current PAKSAT customers till PAKSAT-1R becomes operational. The new high power PAKSAT-1R satellite is specially designed for Pakistan and the region with strong C and Ku band footprint and coverage over South Asia, Middle East, Africa and Europe. This satellite will be ideally suited for broadcast, direct to home (DTH), telecom, data and internet services in the region.

This satellite will be ideally suited for broadcast, direct to home (DTH), data and internet services in the region.

It is not clear if the SLV will originate from Pakistan.

PTCL Conference Call Service

Posted by On September - 7 - 2009

This recent ad of  PTCL Conference Call service reminded me of the fact that even though mobile telephony is very common, some other services such as conference call services have been slow to take off. What took it so long? was it the lack of demand by business?

Conference_Call_press_ad

Unleashing the Hidden Power of the SIM Card

Posted by On September - 7 - 2009

An interesting development in how SIM cards can be used for better data collection and services. A change in the SIM standard has opened up new opportunities for measuring mobile network performance at the subscribers’ handset. Mobile network operators (MNOs) have traditionally measured the quality of their networks through techniques such as drive testing, network probing and analysis of engineering data from various network elements. However, to measure true service quality, it is also necessary to evaluate the users’ experience from the handset. Until recently this has not been possible, but some interesting changes in SIM card standards have provided a potential solution to this problem. Users’ perception of service performance is very much influenced by the performance of their handset. If the performance of the radio aspect of the handset is poor, then events such as loss of access and dropped calls can be wrongly attributed to poor performance of the serving network; MNOs have often, until now, been blind to these issues with network-centric measurement systems. However, a functionality of SIM cards that enables the recording, storing and forwarding of data relating to all handset activity has now been unlocked by recent changes made to the SIM and (U)SIM Application Toolkit standards by the 3rd Generation Partnership Project (3GPP) and Smart Card Application Toolkit standards by the European Telecommunications Standards Institute (ETSI). This relates in particular to the ability of the card to handle the transfer of handset activity data back across the air interface to the host network. As a result, monitoring solutions based on SIM cards now appear to be gaining traction in the wider industry. With these solutions, MNOs should be able to detect, for example, service-related problems by collecting feedback on call attempts, dropped or blocked calls, call success rate, SDCCH/TCH capacity and handover failure rates in line with existing base-node-probing techniques.

PTA to launch 3G in Pakistan to boost telecom further

Posted by On September - 7 - 2009

PTA has recently announced that it plans to launch 3G services in Pakistan very soon. Though no dates or time frame has been given and the word soon remains undefined. According to this news-release, launching 3G services is one of the steps it is taking to keep the upward trends in telecom growth, a sector that is already contributing 2% of the GDP and it is expected that it will grow up to 3% in the coming years.

My question is, that a country with a tele-density of 62%, mobile penetration of 94 million subscribers with a population of around 180 million, can we still expect more subscribers to sign up?

I believe we are already reaching a kind of saturation point. Please consider the following facts before answering my question:

  • There is a big number of subscribers who carry more than one active sims
  • Pakistani population between ages 15 and 64 that most probably uses phones, is less than 60%

Telecom Towers Not A Danger To Health – PTA

Posted by On September - 7 - 2009

The health hazards of cell phones and cell phone towers are one those debates which seem to be keep going on forever. With the sudden growth of cell sites in Pakistan, cell towers can be seen everywhere, even in very dense urabn areas. This has raised concerns among the public about the potential harmful effects of these towers. But worry not, now that PTA has release this statement.

Pakistan Telecommunication Authority (PTA) along with Frequency Allocation Board (FAB) has recently conducted an extensive survey in major cities of the country including Azad Jammu & Kashmir (AJK) to check the omission of power level from transmitters and receivers of Base Transceiver Stations (BTSs)/Towers installed by mobile companies. The survey was carried out with the help of special tools/equipment in 11 cities across the country including Karachi, Hyderabad, Lahore, Faisalabad, Mirpur, Muzaffarabad, Peshawar, Abbotabad, Quetta, Rawalpindi and Islamabad.

The results of this survey showed that power level of all BTSs surveyed was much below the prescribed limits and in line with the policy directives of Ministry of Information Technology & Telecom and according to the World Health Organization (WHO) and International Commission on Non-Ionizing Radiation Protection (ICNIRP) guidelines. Therefore, the impression regarding hazardous effects of the towers has been proved incorrect and a misconception. The towers have been installed and are working within the specified parameters defined by Regulator as well as the international bodies concerning the issue.

This exercise was undertaken on the directions of the Chairman PTA, Dr. Mohammed Yaseen. It may be noted that PTA is cognizant of the issue and shall continuously monitor the working of the towers to ensure that the set standards are met and masses shall be updated accordingly.