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PTCL Launches Special Package for Christmas, New Year

Posted by On December - 17 - 2009

intl call rate press PTCL Launches Special Package for Christmas, New Year

Pakistan Telecommunication Company Ltd (PTCL) has launched special international call rate packages for its customers to for Christmas and New Year. This includes a special tariff of Rs 0.40 per 20 seconds to the international destinations, which includes ISA (fixed + mobile) Canada (fixed + Mobile), China (fixed + Mobile), UK, Australia and Germany (fixed only).

Tariff:

Rs 0.40 per 20 for landline and mobile in following countries:

* United States
* Canada
* China

Rs 0.40 per 20 for landline in following countries:

* United Kingdom
* Australia
* Germany

This offer is valid till 15th January 2010.

For More Information call PTCL Helpline – 1236.

Identical Number Service

Posted by On December - 11 - 2009

To be a part of a fast growing telecom market and to get aligned with the number of services which Cellular companies are providing, PTCL once again has come up with another innovative and appealing offer which is a part of ongoing Synergy Projects with its sister concerned company UFONE .

Through this offer any customer who wants to acquire a new telephone connection (NTC) can also get UFONE SIM with the same number (03xx-7 digit) as of PTCL Landline. There wouldn’t be any special charges for UFONE SIM , on the top of that UFONE SIM would be sent to the customer through TCS.

This shows PTCL’s commitment towards its valued customers by providing them a service with an ease of remembering just one number for both landline and Mobile Phone. This also gives comfort to your callers as they don’t have to remember more than one number.

Product Tariff:

  • No special charges for PTCL number/UFONE SIM
  • Same installation fee and line rent charges for PTCL Landline.
  • SIM will be sent to the customer through TCS. Customer just needs to pay ordinary UFONE charges (Rs 150 and a balance of Rs 100 will be available)

Order Line:

This service can be acquired by calling 0800 80 800 helpline or through walk-in channels.

Cellular growth was slow in FY09: PTA

Posted by On December - 3 - 2009

KARACHI: The Pakistan Telecom Authority (PTA) in its recently released report gave an overview of the sector for FY09. “The year was marred by depleting fixed line connections and a marked slowdown in cellular growth,” the report read.

Although cumulative sector revenues rose by 19 percent to Rs334 billion, investment in the sector dropped by 47 per cent to $1.6 billion as most of the foreign operators faced difficult times given tough economic conditions. Broadband emerged as a potential force during the year, the report stated.

The Fixed Local Loop (FLL) segment was the worst performer in FY09 as the subscriber count continued to dwindle. As of Jun 09, subscribers stood at 3.5 million, dropping by over 20 per cent year on year, as infrastructure related issues and lack of investment saw consumers switching to the more convenient Wireless Local Loop (WLL) and cellular technology.

Interestingly, the FLL data for April-June paints a slightly better picture, as subscriber base remained flat hinting that the worst may be over. The move to bundle fixed line with broadband could provide a cushion going forward. Further, the growing clout of WLL should limit the damage to the local loop segment.

The Long Distance & International (LDI) segment performed well as revenues rose by 119 percent to Rs.48billon. Total international traffic (incoming + outgoing) reached 8.9 billion minutes from 7.1bn minutes in FY08 mainly led by 73 per cent growth in outgoing traffic.

A combination of cheaper rates and improved package plans offered by operators helped outgoing minutes reach 2.9 billion; however, increase in Approved Settlement Rates (ASR) curbed growth in incoming traffic to single digits after a three years (FY05-FY08) CAGR of 86 per cent.

The PTA has recently taken steps to resurrect the situation, with a downward revision in ASR, which is likely to assist LDI traffic and reduce the flow of grey traffic. The LDI segment has always remained a major revenue contributor to PTCL (14-15percent of total revenue) and is expected to remain so in the years to come.

Amid higher penetration levels (54.7 per cent in Jun 08), growth in cellular segment slowed to 7 per cent in FY09. Penetration reached 58.2 per cent while cumulative revenues reached Rs212bn, up 17pc.

Industry wide ARPU’s have fallen to $2.5 per month from $3.1/month in FY08 driven by a combination of high degree of low income prepaid customers and intense competition. Resultantly, all major operators barring Ufone (low infrastructure cost thanks to PTCL) are in the red, indicating consolidation is around the corner.

Additionally a detailed observation of the industry statistics, suggests that while urban penetration approaches the maturity phase, there remains untapped potential in the rural areas of Pakistan. Hence, it is expected increased focus from the major operators towards the rural areas particularly in NWFP and Baluchistan. The security situation there though remains a major bottleneck in achieving higher penetration.

The broadband sector remained a major out performer as 246,000 subscribers were added in FY09, taking the total to 414,000 – with PTCL, Worldcall and Wateen having a combined share of 79 per cent. Low penetration level of 0.26 percent, suggests massive room for growth, in our view. Hence we have witnessed an influx of new operators investing in technologies such as DSL, Fiber, WIMAX and more recently EVDO all pointing towards take off in subscriber base in the next few years.

Mustufa Bilwani telecom analyst at JS Research stated, “We expect FY10 to be another challenging period for the sector with low investment and limited avenues for growth. M&A activity, particularly in the cellular segment seems to be on the cards as the segment continues to consolidate. Broadband and other value added segments are likely to drive growth while FLL may see consolidation at current levels.”

ISLAMABAD: The growth in cell phone sector has witnessed a bit of a squeezing trend as Pakistan Telecommunication Authority started blocking millions of unregistered connections after the launch of SIM information system-668.

Although the new system was introduced officially in mid-October, the subscriber’s based widened only by 10,452 in this month, which showed that users base may contract after blocking of unregistered numbers.

In October, the overall customer base reached 95.918 million with only 0.01 percent growth from preceding month. Besides Ufone, all four cellular phone companies witnessed minimal addition of users on their network.

Owing to downfall in revenues, most of the telecom operators adopted ‘cost-cutting measures’ during the year 2008-09. Throughout the year, the sector’s financial health could not be improved in accordance with the expectations owing to taxes and falling exchange rates, which placed unprecedented burden on the operators import bills.

A senior official at a cell phone company said due to economic slowdown, saturation in the market and global financial crisis, the total investment in the telecom sector during 2008-09 has reduced.

He said despite the fact that the operators have speedily rolled out their infrastructure, reaching out to most of the population, there still remains huge areas like Broadband, WLL and manufacturing, where investment opportunities exist.

To cope with the financial crunch, telecom operators adopted optimization of human resources and cut in employees perks.

As per data, the leading mobile operator, Mobilink, slipped from green to red zone in earnings because of the falling exchange rate and rapid drop in the subscribers’ base.

A dismal situation in fixed-line penetration is the major area of concern for the policy-makers and the regulator in Pakistan. After issuing a number of licenses to the fixed-line operators, the regulator believed that the market forces would play their due role for its expansion, but unfortunately, this could not happen.

However, despite these difficulties, the sectors revenue grew by 19 percent which poses confidence in the government and regulators’ policies. Unlike expectations, most of the fixed-line operators could not roll out the infrastructure maintaining the incumbent operator still the dominant player with its old copper based infrastructure a main hurdle in the sector’s growth.

It was also expected that a rapid roll out by wireless technology (WLL) would compensate the declining fixed line penetration, which too did not happen due to lack of investment by WLL operators. Furthermore, the WLL operators like Wateen and Wi-tribe have smartly diverted their resources to Broadband expansion in 3.5 GHz and invested on new technology like WiMax.

This, too, caused slow growth in the fixed line sector. Issues like right of way and lack of unbundling also proved major hurdles in the fixed line sector’s growth. A huge investment is required to roll out new generation of fibre networks in the country.

This gives a major opportunity to large scale investors to secure their investments in Pakistan in this segment of the industry. During the year, a total of $1.6 billion worth of investment has been made by all the operators, of which the cellular mobile share is about 75 percent.

The WLL has marginally increased investment from $52.8 million in 2007-08 to $82.11 million in 2008-09. However, the rest of all of the sectors have reduced the level of their investment. During this period, Pakistan attracted FDI worth $3.7 billion altogether. In the current year, the telecom sector received over US $815 million FDI.

Major countries which invested more than 70 percent in last five years in Pakistan’s telecom sector included United Arab Emirates, United States of America, Norway and China. The UAE emerges as the leading country investing over 36 percent of the total FDI in the telecom sector in the last five years. UAE invested in companies like Wateen, Warid Telecom and PTCL.

Etisalat, UAE based company, bought out 26 percent shares of the PTCL worth $2.4 billion. The UAE has invested over $2.3 billion in the telecom sector of Pakistan since 2004-05. China Mobile has its first overseas adventure in Pakistan cellular mobile sector, in addition to telecom manufacturing, through companies like ZTE and others. Investment from China exceeded US $599 million in the telecom sector of Pakistan during the last five years.

Telenor, a Norway based company, also brought about half a billion US dollars foreign investment into Pakistan during the last five years. The telecom sector contributes 1 to 2 percent in the total GDP, making its share in total tax revenue as 6 to 7 percent per annum. During the year 2008-09, the sector continued to contribute handsome amount in national kitty through various taxes and regulatory charges. – APP

Pakistan’s Daily Times is reporting that the country’s Universal Service Fund has awarded telecoms contracts worth approximately PKR1.25 billion (USD15 million) for the provision of broadband services in unserved areas of the Hazara Telecom Region (HTR) to Pakistan Telecommunication Company Ltd (PTCL) and Wateen Telecom. The two companies will be paid PKR266 million to provide services in the Abbottabad, Batagram, Haripur, Kohistan and Mansehra districts of the region. Further, the telcos will set up 145 educational broadband centres across the region, alongside 21 community broadband centres.

In addition, Wateen has also inked a deal to provide fibre-optic connectivity to unserved tehsils (administrative divisions) in Central Balochistan. Wateen will receive PKR986 million for laying more than 1,100km of fibre-optic cable in eleven tehsils, with more than 700,000 people expected to benefit from the project.

Cellphone users’ number up 6.3m in 2008-09

Posted by On November - 24 - 2009

ISLAMABAD: Cellular subscribers rose 6.3 million in fiscal year 2008-09 as compared to 25 million net additions in 2007-08, suggesting that the saturation in the market, economic slowdown and heavy taxes could be major reasons for the slow growth, annual report of the Pakistan Telecommunication Authority (PTA) showed.

Regarding complaints received by the PTA from consumers of cellular operators during July 2008 to June 2009, total complaints stood at 7,479 out of which 45 per cent complaints were related to misuse of service, obnoxious and fraudulent calls or SMS.

Amazingly, the PTA report states that only nine per cent complaints were related to quality of service (disruption/faults in service). However, consumer complaints regarding PTCL showed that out of total 5,288 complaints, 73 per cent were about quality of service, disruption/faults in service in 2008-09. On the issue of market share in terms of subscriber base of mobile phones, the report states that the main contributor to the net increase was Telenor, which added about 2.8 million subscribers while Zong and Warid added 2.4 million each during last year.

Having more choice available to consumers resulted in a reduction in the share of Mobilink by 15 per cent while other operators show increase in their market share.

Although Mobilink is still enjoying major market share in cellular subscribers, it receives a setback by losing around three million subscribers in 2008-09.

During the reported period, Mobilink continued to stay at top in the country’s mobile market with 29.14 million subscribers, followed by Telenor and Ufone competing fiercely for the second position with 20.9 million and 20 million subscribers respectively. Both the companies registered a subscriber growth rate at 16 per cent (Telenor) and 11 per cent (Ufone) correspondingly; however the growth in subscribers of Telenor (69pc) in the preceding year was much higher than that of Ufone (29pc).

Warid ended this year with a total subscriber base of 17.8 million. However, Zong has been reported a subscriber base of 6.4 million.

In 2009, total number of Mobilink subscribers stood at 29.136 million, Ufone 20.004 million, Zong 6.386 million, Instaphone 34,048, Telenor 20.893 million and Warid 17.886 million. Total revenues of telecom service rose to Rs333.882 billion in 2008-09 against Rs278.508 billion in the last fiscal year 2007-08.

Out of total revenues, the share of cellular operators in revenues stood at Rs212.423 billion, Local Loop Rs62.640 billion, LDI Rs47.969 billion, Wireless Local Loop (WLL) Rs2.670 billion and VAS (estimated) Rs8.179 billion during the fiscal year 2008-09.

Pakistan Telecommunication Co., the nation’s biggest phone-service provider, reported a 19 percent decline in first-quarter profit after it lost business to rivals.

Net income fell to 2.57 billion rupees ($30.7 million), or 0.50 rupee a share, in the three months ended Sept. 30, from 3.18 billion rupees, or 0.62 rupee, a year earlier, the Islamabad-based company said in a statement to the Karachi Stock Exchange today. Revenue fell to 14.5 billion rupees from 16.6 billion rupees.

“They are losing revenue on their fix line voice service,” said Abrar Hussain, research analyst at First Capital Equities Ltd., in Karachi, who has a “buy” recommendation for the stock. “The competition in the telecom market is so intense that companies are working on low margins.”

Pakistan Telecom has lost business to rivals including Telenor Asa., and China Mobile Communications Ltd. since 2004 when the government gave licenses to non-state telephone companies to start business, ending its monopoly.

Pakistan Telecom shares, which have risen 13 percent this year, rose 1 percent to 19.10 rupees as of 3:51 p.m. local time on the Karachi Stock Exchange.

Emirates Telecommunications, the state-owned telephone provider in the United Arab Emirates, won management control of Pakistan Telecom in April 2006 after it bought a 26 percent stake in the company for $2.6 billion.

Illegal telecom gateways busted

Posted by On November - 19 - 2009

KARACHI: Pakistan Telecommunication Authority and the Federal Investigation Agency raided a call centre at Lakson Square building, Sarwar Shaheed Road, here and confiscated two illegal Voice over Internet Protocol (VoIP) gateways installed at separate floors. They also arrested two persons from the scene, the PTA said in a press release.

The raid was conducted on information obtained through PTA’s facility which detected illegal telecom traffic, it said.

The PTA has launched a campaign against grey traffic and constituted a team of highly technical professionals and dedicated workers to check the illegal activities.

“The team monitors illegal activities 24 hours a day and adopts different procedures and processes to apprehend the culprits and prevent losses to the national exchequer,” it said.

PTA Chairman Dr Mohammad Yaseen warned all those involved in the illegal telecom business to stop their activities, otherwise the authority would take strict action against them.

Paki3Gstan – 3G and Pakistan

Posted by On November - 18 - 2009

Zumbeel played a wonderful part to get top notch telecom industry professionals to speak on trending technology topics at their event ‘Are You Online’.

One of them was Mr.Ahmer Arsalan, Customer Solution Manager from NSN (Pakistan and Middle East). He has worked as a subject matter expert for network planning and also on various projects mainly Greenfield networks and 3G/HSPA in Europe, UK, Middle East and Africa. He delivered a presentation on the most heated topic in our telecom industry, ‘3G and Pakistan’, calling it Pakis3Gstan.

The presentation focused on realization of the 3G potential for emerging countries like Pakistan. It discussed the market readiness factors, services 3G can be offer with 3G/HSDPA, strategies to implement and much more all supported by statistics.

“3G drives data use, not the other way around”
– Ovum, 2008

I have always advocated 3G/HSDPA for Pakistan and in my last post about this I also questioned on when will it happen? At out neighbors India, the 3G is already playing its services with government run BSNL and MTNL, which were allotted 3G spectrum ahead of the auction expected to take place in January 2010. And here is Pakistan we have been delaying it. The authority must realize on this and act promptly for license auctions in the coming year.

Coming back to the presentation, it also mentions that the operator’s ARPU is likely to increase with 3G services. Also the first operator to launch it is likely to create stickiness and have a bright chance to raise the brand image.

You many download the complete presentation slides from here and below is a short clipping of the session.