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Archive for the ‘ufone’ Category

Identical Number Service

Posted by On December - 11 - 2009

To be a part of a fast growing telecom market and to get aligned with the number of services which Cellular companies are providing, PTCL once again has come up with another innovative and appealing offer which is a part of ongoing Synergy Projects with its sister concerned company UFONE .

Through this offer any customer who wants to acquire a new telephone connection (NTC) can also get UFONE SIM with the same number (03xx-7 digit) as of PTCL Landline. There wouldn’t be any special charges for UFONE SIM , on the top of that UFONE SIM would be sent to the customer through TCS.

This shows PTCL’s commitment towards its valued customers by providing them a service with an ease of remembering just one number for both landline and Mobile Phone. This also gives comfort to your callers as they don’t have to remember more than one number.

Product Tariff:

  • No special charges for PTCL number/UFONE SIM
  • Same installation fee and line rent charges for PTCL Landline.
  • SIM will be sent to the customer through TCS. Customer just needs to pay ordinary UFONE charges (Rs 150 and a balance of Rs 100 will be available)

Order Line:

This service can be acquired by calling 0800 80 800 helpline or through walk-in channels.

Get rid of all your tensions by calling with Tension Free package
All calls to ANY network at only Rs.1.20 per minute!
Stop cutting your calls short because Ufone has brought you Tension Free Package. Make calls without any tension or stress about inter-network charges because now all your calls cost only Rs.1.20 per minute to Ufone or any other network. Subscribe to the Tension Free Package and talk day or night at the lowest flat rate to any network!
To activate this package dial 444 from your Ufone
Tension Free Package Tariff:
Tension Free Package:
Ufone to Ufone 24 Hours Rs 1.20 / 60 Sec
Ufone to Other Mobiles 24 Hours Rs 1.20 / 60 Sec
Ufone to PTCL 24 Hours Rs 1.20 / 60 Sec
Ufone to International 24 Hours Standard rates apply
Ufone to Ufone 24 Hours RS 0.50/SMS
Ufone to Other Networks 24 Hours RS 1.00/SMS
International 24 Hours Rs 2.50 / SMS
Terms and Conditions:
Terms and conditions apply
This is a limited time offer
FnF will not be available on this package.
19.5% FED on usage and 10% withholding tax at recharge or bill applies.

Ufone shines at Etisalat Group CMO Forum

Posted by On December - 3 - 2009

KARACHI: Ufone, an Etisalat group company and one of the leading telecom companies in Pakistan won two awards at the Etisalat Group Chief Marketing Officer (GCMO) Forum. Sheikh Younas, Chief Officer Sales and Distribution said, “Team Ufone has worked 24/7 to ensure the best customer support in the industry and our team has worked hard to clinch these awards”. At the event, Ufone won two awards in a competition amongst 18 Etisalat operations around the world. It was nominated in Physical Customer Experience and Online categories.

China Mobile, Ufone warned against misleading ads

Posted by On November - 29 - 2009

ISLAMABAD: The Competition Commission of Pakistan (CCP) on Wednesday accepted the assurances given by China Mobile and Ufone for their misleading advertisements and decided not to impose any penalty on them.

However, the companies have been warned that in future CCP will take a very strict view of non-compliance or contravention of the Competition Ordinance, 2007.

According to CCP, both Ufone and China Mobile have assured through an undertaking in writing that they will comply with the provisions of the regulations.

Earlier, the CCP had issued show-cause notices to both the companies for misleading advertisements.

The CCP had observed that Zong’s advertisement ‘8 Anay per call’ advert was false and misleading and in violation of Section 10 of the Competition Ordinance, 2007.

The CCP noted that the said advertisement lacked reasonable basis regarding the price, call rates, or inclusiveness of government taxes being not specified and its character and the duration of call at which the rates were applicable was not stipulated clearly.

The CCP observed that the televised advertisement of Ufone’s Uwon Package did not mention that the advertised rates, to call other networks, are applicable on per minute calls.

As per the submissions of Ufone the advertisement contains a disclaimer. However, the same is in English and was neither visible nor readable.

The order further states that, such information must be clearly conveyed to customers as the advertised call rates increase, when 21 per cent FED are included in the advertised call rates.

ISLAMABAD: The growth in cell phone sector has witnessed a bit of a squeezing trend as Pakistan Telecommunication Authority started blocking millions of unregistered connections after the launch of SIM information system-668.

Although the new system was introduced officially in mid-October, the subscriber’s based widened only by 10,452 in this month, which showed that users base may contract after blocking of unregistered numbers.

In October, the overall customer base reached 95.918 million with only 0.01 percent growth from preceding month. Besides Ufone, all four cellular phone companies witnessed minimal addition of users on their network.

Owing to downfall in revenues, most of the telecom operators adopted ‘cost-cutting measures’ during the year 2008-09. Throughout the year, the sector’s financial health could not be improved in accordance with the expectations owing to taxes and falling exchange rates, which placed unprecedented burden on the operators import bills.

A senior official at a cell phone company said due to economic slowdown, saturation in the market and global financial crisis, the total investment in the telecom sector during 2008-09 has reduced.

He said despite the fact that the operators have speedily rolled out their infrastructure, reaching out to most of the population, there still remains huge areas like Broadband, WLL and manufacturing, where investment opportunities exist.

To cope with the financial crunch, telecom operators adopted optimization of human resources and cut in employees perks.

As per data, the leading mobile operator, Mobilink, slipped from green to red zone in earnings because of the falling exchange rate and rapid drop in the subscribers’ base.

A dismal situation in fixed-line penetration is the major area of concern for the policy-makers and the regulator in Pakistan. After issuing a number of licenses to the fixed-line operators, the regulator believed that the market forces would play their due role for its expansion, but unfortunately, this could not happen.

However, despite these difficulties, the sectors revenue grew by 19 percent which poses confidence in the government and regulators’ policies. Unlike expectations, most of the fixed-line operators could not roll out the infrastructure maintaining the incumbent operator still the dominant player with its old copper based infrastructure a main hurdle in the sector’s growth.

It was also expected that a rapid roll out by wireless technology (WLL) would compensate the declining fixed line penetration, which too did not happen due to lack of investment by WLL operators. Furthermore, the WLL operators like Wateen and Wi-tribe have smartly diverted their resources to Broadband expansion in 3.5 GHz and invested on new technology like WiMax.

This, too, caused slow growth in the fixed line sector. Issues like right of way and lack of unbundling also proved major hurdles in the fixed line sector’s growth. A huge investment is required to roll out new generation of fibre networks in the country.

This gives a major opportunity to large scale investors to secure their investments in Pakistan in this segment of the industry. During the year, a total of $1.6 billion worth of investment has been made by all the operators, of which the cellular mobile share is about 75 percent.

The WLL has marginally increased investment from $52.8 million in 2007-08 to $82.11 million in 2008-09. However, the rest of all of the sectors have reduced the level of their investment. During this period, Pakistan attracted FDI worth $3.7 billion altogether. In the current year, the telecom sector received over US $815 million FDI.

Major countries which invested more than 70 percent in last five years in Pakistan’s telecom sector included United Arab Emirates, United States of America, Norway and China. The UAE emerges as the leading country investing over 36 percent of the total FDI in the telecom sector in the last five years. UAE invested in companies like Wateen, Warid Telecom and PTCL.

Etisalat, UAE based company, bought out 26 percent shares of the PTCL worth $2.4 billion. The UAE has invested over $2.3 billion in the telecom sector of Pakistan since 2004-05. China Mobile has its first overseas adventure in Pakistan cellular mobile sector, in addition to telecom manufacturing, through companies like ZTE and others. Investment from China exceeded US $599 million in the telecom sector of Pakistan during the last five years.

Telenor, a Norway based company, also brought about half a billion US dollars foreign investment into Pakistan during the last five years. The telecom sector contributes 1 to 2 percent in the total GDP, making its share in total tax revenue as 6 to 7 percent per annum. During the year 2008-09, the sector continued to contribute handsome amount in national kitty through various taxes and regulatory charges. – APP

Cellphone users’ number up 6.3m in 2008-09

Posted by On November - 24 - 2009

ISLAMABAD: Cellular subscribers rose 6.3 million in fiscal year 2008-09 as compared to 25 million net additions in 2007-08, suggesting that the saturation in the market, economic slowdown and heavy taxes could be major reasons for the slow growth, annual report of the Pakistan Telecommunication Authority (PTA) showed.

Regarding complaints received by the PTA from consumers of cellular operators during July 2008 to June 2009, total complaints stood at 7,479 out of which 45 per cent complaints were related to misuse of service, obnoxious and fraudulent calls or SMS.

Amazingly, the PTA report states that only nine per cent complaints were related to quality of service (disruption/faults in service). However, consumer complaints regarding PTCL showed that out of total 5,288 complaints, 73 per cent were about quality of service, disruption/faults in service in 2008-09. On the issue of market share in terms of subscriber base of mobile phones, the report states that the main contributor to the net increase was Telenor, which added about 2.8 million subscribers while Zong and Warid added 2.4 million each during last year.

Having more choice available to consumers resulted in a reduction in the share of Mobilink by 15 per cent while other operators show increase in their market share.

Although Mobilink is still enjoying major market share in cellular subscribers, it receives a setback by losing around three million subscribers in 2008-09.

During the reported period, Mobilink continued to stay at top in the country’s mobile market with 29.14 million subscribers, followed by Telenor and Ufone competing fiercely for the second position with 20.9 million and 20 million subscribers respectively. Both the companies registered a subscriber growth rate at 16 per cent (Telenor) and 11 per cent (Ufone) correspondingly; however the growth in subscribers of Telenor (69pc) in the preceding year was much higher than that of Ufone (29pc).

Warid ended this year with a total subscriber base of 17.8 million. However, Zong has been reported a subscriber base of 6.4 million.

In 2009, total number of Mobilink subscribers stood at 29.136 million, Ufone 20.004 million, Zong 6.386 million, Instaphone 34,048, Telenor 20.893 million and Warid 17.886 million. Total revenues of telecom service rose to Rs333.882 billion in 2008-09 against Rs278.508 billion in the last fiscal year 2007-08.

Out of total revenues, the share of cellular operators in revenues stood at Rs212.423 billion, Local Loop Rs62.640 billion, LDI Rs47.969 billion, Wireless Local Loop (WLL) Rs2.670 billion and VAS (estimated) Rs8.179 billion during the fiscal year 2008-09.

Ufone’s Brand story is a success to be marveled at. Over the last 2 years, Ufone’s brand has grown leaps and bounds and it’s continuous presence and unique humor has elevated its perception and equity drastically. The Brand has found its way into the hearts if the people and the message of “saaf awaz, Fauri Raabta, Behtreen Network and Sastay Tareen Call Rates” is now strongly associated with Ufone.

Ufone’s Brand success has been rewarded in many ways, including increased number of customers, revenue and market share. Over and above all this, we are proud to announce Ufone’s nomination for Telecom World Awards Middle East as the Best Brand of the Year 2009. What makes this even more special is that Ufone is the only Pakistanitelecom company to be amongst the finalists for these awards from nominations of over 30 operators from the Middle East.

Ufone LogoThe Telecoms World Awards Middle East takes place every year to celebrate companies and individuals who have demonstrated an unparalleled ability to succeed, continually set standards of excellence, and who will be the future stars of the industry. The Best Brand category recognizes thetelecom carrier that has been most effective in creating a compelling brand for its products or services in one or more branches of the media.

Mr. Asif Saeed Malik Head of Marketing Communications said that this is a moment to celebrate for the Ufone family. We are thankful to the entire Ufone team for helping us propel our brand this far. We have and always will strive to bring a smile on all those who watch our commercials on a day to day basis and shall ensure that we give them something new to look forward to everytime. Ufone, Tum Hee Toh Ho!

Ufone is an Etisalat Group Company with its presence in all the major cities of Pakistan along with a comprehensive coverage across all major towns, villages and tehsil headquarters of the country. The company employs more than 3,850 people and operates with a network of more than 375 franchises and 26 company-owned customer service centers along with a distribution network of 150,000 outlets nationwide.

Ufone Lowest Incoming Call and SMS Rates for Hajji’s

Posted by On November - 21 - 2009

Islamabad – November 11, 2009: With Hajj around the corner Ufone has tailor made its Hajj offer to further facilitate the Hajjis to meet their communication needs while on this spiritual journey.

Ufone Logo [PR] Ufone Lowest Incoming Call and SMS Rates for HajjisSyed Zeeshan Ali Manager International Roaming while giving out the details said that this offer puts Ufone miles ahead of its competitors. The package reflects Ufone’s policy of lowest tariff rates with state of the art value added features. The Hajj package offers lowest incoming call rates while roaming on the Mobily network and exclusive predefined Hajj Text messages for just Re.1+tax/SMS to any network in Pakistan. These predefined messages can be accessed by dialing *333#, *334# or *999#.”The package,” he added “also includes free incoming SMS while roaming in Saudia Arabia and hassle free IR activation via Ufone Prepaid IR services.

He further elaborated that Ufone as a company was more driven by a considerate approach towards its customers than maximizing profits. “Earning profit only comes secondary to us as we focus more on addressing the real time needs of our valued customers when they are away from their homes,” Syed Zeeshan Ali said.

BADAL DO KISMET!

Posted by On November - 20 - 2009

Look for the special Ufone code under your Pepsi bottle crown,
SMS it to 737 & get a free ringtone from a list of special selected ringtones. You can also enter a lucky draw and win fabulous prizes:
Grand Prize: Mazda RX-8 Car
X-Box
Free Unlimited supply of Pepsi
Thousands of Free minutes and SMS
Cricket bats and t-shirts autographed by cricket stars

Terms and Conditions:
Each SMS to 737 will be charged at Rs. 2 + tax
Only Ufone customers are eligible to participate in this promotion.
A free ringtone will be given in response to every SMS sent to 737
Each mobile number can send in more than one entry
This promotion is valid on Pepsi/Mountain Dew/7Up/Mirinda/ 250 ml returnable bottle
All prizes will be subject to deduction of withholding tax and other deductions required to be made by law, which shall be to the account of the winner(s).
The decision of Pepsi and Ufone regarding all matters pertaining to the Promotion and the prizes will be final and binding on all concerned.
Prizes not claimed within 15 days of notification by Pepsi/Ufone, will be automatically forfeited.

Ufone, Pepsi or Pepsi bottlers’ employees, or those of their agencies, suppliers and lawyers are not eligible to participate in the promotion.

Terms and conditions and duration of this offer are subject to change without notice
This offer is valid for a limited period only.
19.5% FED on usage and 10% withholding tax at recharge or bill applies.

Ufone and HBL signed an agreement for Mobile Commerce Solution. Picture shows Mr. Abdul Aziz, President & CEO Ufone and Mr. Zakir Mahmood, President & CEO HBL, exchanging documents at the ceremony

Amalgamating telephony with unique banking solutions, Ufone and HBL entered into Mobile Commerce Partnership to extend next generation of Mobile Technology.

With the help of this offer Ufone customers having their bank accounts in HBL through Mobile phone will have distinct alternative to conventional branch-based banking to conduct range of activities through their mobile phones instead of bank branches or through bank employees.

Through SSL based secured WAP Technology Ufone UPayments offers Prepaid Top-up and Postpaid Mobile Bill Payments, Utility Bill Payment and Statements & Balances to Ufone and HBL’s common valued customers.

Mr. Abdul Aziz President & CEO Ufone elaborated that all transactions will be settled online from HBL account in real time. ‘In near future the service will allow subscribers to perform Interbank Fund Transfer (IBFT) from an account to any other account of HBL.’ he added.’ Our quest for technology will not end here as we will explore further new combination’, the official; contended

Ufone and HBL signed an agreement for Mobile Commerce Solution. Picture shows Mr. Abdul Aziz, President & CEO Ufone and Mr. Zakir Mahmood, President & CEO HBL, exchanging documents at the ceremony