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Archive for the ‘zong’ Category

China Mobile, Ufone warned against misleading ads

Posted by On November - 29 - 2009

ISLAMABAD: The Competition Commission of Pakistan (CCP) on Wednesday accepted the assurances given by China Mobile and Ufone for their misleading advertisements and decided not to impose any penalty on them.

However, the companies have been warned that in future CCP will take a very strict view of non-compliance or contravention of the Competition Ordinance, 2007.

According to CCP, both Ufone and China Mobile have assured through an undertaking in writing that they will comply with the provisions of the regulations.

Earlier, the CCP had issued show-cause notices to both the companies for misleading advertisements.

The CCP had observed that Zong’s advertisement ‘8 Anay per call’ advert was false and misleading and in violation of Section 10 of the Competition Ordinance, 2007.

The CCP noted that the said advertisement lacked reasonable basis regarding the price, call rates, or inclusiveness of government taxes being not specified and its character and the duration of call at which the rates were applicable was not stipulated clearly.

The CCP observed that the televised advertisement of Ufone’s Uwon Package did not mention that the advertised rates, to call other networks, are applicable on per minute calls.

As per the submissions of Ufone the advertisement contains a disclaimer. However, the same is in English and was neither visible nor readable.

The order further states that, such information must be clearly conveyed to customers as the advertised call rates increase, when 21 per cent FED are included in the advertised call rates.

ISLAMABAD: The growth in cell phone sector has witnessed a bit of a squeezing trend as Pakistan Telecommunication Authority started blocking millions of unregistered connections after the launch of SIM information system-668.

Although the new system was introduced officially in mid-October, the subscriber’s based widened only by 10,452 in this month, which showed that users base may contract after blocking of unregistered numbers.

In October, the overall customer base reached 95.918 million with only 0.01 percent growth from preceding month. Besides Ufone, all four cellular phone companies witnessed minimal addition of users on their network.

Owing to downfall in revenues, most of the telecom operators adopted ‘cost-cutting measures’ during the year 2008-09. Throughout the year, the sector’s financial health could not be improved in accordance with the expectations owing to taxes and falling exchange rates, which placed unprecedented burden on the operators import bills.

A senior official at a cell phone company said due to economic slowdown, saturation in the market and global financial crisis, the total investment in the telecom sector during 2008-09 has reduced.

He said despite the fact that the operators have speedily rolled out their infrastructure, reaching out to most of the population, there still remains huge areas like Broadband, WLL and manufacturing, where investment opportunities exist.

To cope with the financial crunch, telecom operators adopted optimization of human resources and cut in employees perks.

As per data, the leading mobile operator, Mobilink, slipped from green to red zone in earnings because of the falling exchange rate and rapid drop in the subscribers’ base.

A dismal situation in fixed-line penetration is the major area of concern for the policy-makers and the regulator in Pakistan. After issuing a number of licenses to the fixed-line operators, the regulator believed that the market forces would play their due role for its expansion, but unfortunately, this could not happen.

However, despite these difficulties, the sectors revenue grew by 19 percent which poses confidence in the government and regulators’ policies. Unlike expectations, most of the fixed-line operators could not roll out the infrastructure maintaining the incumbent operator still the dominant player with its old copper based infrastructure a main hurdle in the sector’s growth.

It was also expected that a rapid roll out by wireless technology (WLL) would compensate the declining fixed line penetration, which too did not happen due to lack of investment by WLL operators. Furthermore, the WLL operators like Wateen and Wi-tribe have smartly diverted their resources to Broadband expansion in 3.5 GHz and invested on new technology like WiMax.

This, too, caused slow growth in the fixed line sector. Issues like right of way and lack of unbundling also proved major hurdles in the fixed line sector’s growth. A huge investment is required to roll out new generation of fibre networks in the country.

This gives a major opportunity to large scale investors to secure their investments in Pakistan in this segment of the industry. During the year, a total of $1.6 billion worth of investment has been made by all the operators, of which the cellular mobile share is about 75 percent.

The WLL has marginally increased investment from $52.8 million in 2007-08 to $82.11 million in 2008-09. However, the rest of all of the sectors have reduced the level of their investment. During this period, Pakistan attracted FDI worth $3.7 billion altogether. In the current year, the telecom sector received over US $815 million FDI.

Major countries which invested more than 70 percent in last five years in Pakistan’s telecom sector included United Arab Emirates, United States of America, Norway and China. The UAE emerges as the leading country investing over 36 percent of the total FDI in the telecom sector in the last five years. UAE invested in companies like Wateen, Warid Telecom and PTCL.

Etisalat, UAE based company, bought out 26 percent shares of the PTCL worth $2.4 billion. The UAE has invested over $2.3 billion in the telecom sector of Pakistan since 2004-05. China Mobile has its first overseas adventure in Pakistan cellular mobile sector, in addition to telecom manufacturing, through companies like ZTE and others. Investment from China exceeded US $599 million in the telecom sector of Pakistan during the last five years.

Telenor, a Norway based company, also brought about half a billion US dollars foreign investment into Pakistan during the last five years. The telecom sector contributes 1 to 2 percent in the total GDP, making its share in total tax revenue as 6 to 7 percent per annum. During the year 2008-09, the sector continued to contribute handsome amount in national kitty through various taxes and regulatory charges. – APP

Cellphone users’ number up 6.3m in 2008-09

Posted by On November - 24 - 2009

ISLAMABAD: Cellular subscribers rose 6.3 million in fiscal year 2008-09 as compared to 25 million net additions in 2007-08, suggesting that the saturation in the market, economic slowdown and heavy taxes could be major reasons for the slow growth, annual report of the Pakistan Telecommunication Authority (PTA) showed.

Regarding complaints received by the PTA from consumers of cellular operators during July 2008 to June 2009, total complaints stood at 7,479 out of which 45 per cent complaints were related to misuse of service, obnoxious and fraudulent calls or SMS.

Amazingly, the PTA report states that only nine per cent complaints were related to quality of service (disruption/faults in service). However, consumer complaints regarding PTCL showed that out of total 5,288 complaints, 73 per cent were about quality of service, disruption/faults in service in 2008-09. On the issue of market share in terms of subscriber base of mobile phones, the report states that the main contributor to the net increase was Telenor, which added about 2.8 million subscribers while Zong and Warid added 2.4 million each during last year.

Having more choice available to consumers resulted in a reduction in the share of Mobilink by 15 per cent while other operators show increase in their market share.

Although Mobilink is still enjoying major market share in cellular subscribers, it receives a setback by losing around three million subscribers in 2008-09.

During the reported period, Mobilink continued to stay at top in the country’s mobile market with 29.14 million subscribers, followed by Telenor and Ufone competing fiercely for the second position with 20.9 million and 20 million subscribers respectively. Both the companies registered a subscriber growth rate at 16 per cent (Telenor) and 11 per cent (Ufone) correspondingly; however the growth in subscribers of Telenor (69pc) in the preceding year was much higher than that of Ufone (29pc).

Warid ended this year with a total subscriber base of 17.8 million. However, Zong has been reported a subscriber base of 6.4 million.

In 2009, total number of Mobilink subscribers stood at 29.136 million, Ufone 20.004 million, Zong 6.386 million, Instaphone 34,048, Telenor 20.893 million and Warid 17.886 million. Total revenues of telecom service rose to Rs333.882 billion in 2008-09 against Rs278.508 billion in the last fiscal year 2007-08.

Out of total revenues, the share of cellular operators in revenues stood at Rs212.423 billion, Local Loop Rs62.640 billion, LDI Rs47.969 billion, Wireless Local Loop (WLL) Rs2.670 billion and VAS (estimated) Rs8.179 billion during the fiscal year 2008-09.

Green Initiative Supported by ZONG

Posted by On November - 19 - 2009

Zong recently supported ‘Green Initiative’ – a program by SZABIST students under which 500 trees were planted in Safari Park by the students of different schools.

Picture shows Mr. Tofiq Pasha a renowned Horticulturist and Shoaib Mohammad former Pakistan cricketer giving a demonstration to the kids on how to plant a tree.

Green Initiative supported by ZONG Green Initiative Supported by ZONG

Paki3Gstan – 3G and Pakistan

Posted by On November - 18 - 2009

Zumbeel played a wonderful part to get top notch telecom industry professionals to speak on trending technology topics at their event ‘Are You Online’.

One of them was Mr.Ahmer Arsalan, Customer Solution Manager from NSN (Pakistan and Middle East). He has worked as a subject matter expert for network planning and also on various projects mainly Greenfield networks and 3G/HSPA in Europe, UK, Middle East and Africa. He delivered a presentation on the most heated topic in our telecom industry, ‘3G and Pakistan’, calling it Pakis3Gstan.

The presentation focused on realization of the 3G potential for emerging countries like Pakistan. It discussed the market readiness factors, services 3G can be offer with 3G/HSDPA, strategies to implement and much more all supported by statistics.

“3G drives data use, not the other way around”
– Ovum, 2008

I have always advocated 3G/HSDPA for Pakistan and in my last post about this I also questioned on when will it happen? At out neighbors India, the 3G is already playing its services with government run BSNL and MTNL, which were allotted 3G spectrum ahead of the auction expected to take place in January 2010. And here is Pakistan we have been delaying it. The authority must realize on this and act promptly for license auctions in the coming year.

Coming back to the presentation, it also mentions that the operator’s ARPU is likely to increase with 3G services. Also the first operator to launch it is likely to create stickiness and have a bright chance to raise the brand image.

You many download the complete presentation slides from here and below is a short clipping of the session.

Study Of Pakistan Mobile Market

Posted by On November - 18 - 2009

Mobile Market Development, a consultancy advising mobile network operators on marketing, operations and strategy, has recently published a study of selected mobile markets in Middle East and Africa. The study covers all the major players in Pakistan mobile telecom industry. I had the opportunity to talk with Mobile Market Development team. Here are a few key take-aways from the report, which can be purchased at Mobile Market Development web site.

I found the comments on pricing interesting as this validates the point that I’ve made a few times: the pricing structure is over complicated and unfriendly for the consumers. For the sake of comparison, here are the comments made about Mobilink and Zong:

Mobilink: Considered ‘really expensive, but everyone has Mobilink’. Weakness in customer service allowed Telenor to grab market share.
Zong: Positioned itself as the supreme price leader, cheaper than the others and ready to undercut anybody. ‘Jazz One’ promoting the concept of ‘Rs 1 = 1 Min’, a simple call rate of PKR 1/min and played on other operators’ hard to understand pricing.

The study notes that “All the MNOs are increasing their CRM activities as the number and quality of new additions decreases and the emphasis shifts to poaching good customers from one another.” In terms of the ARPU comparison, the study points out Djuice as a market leader.

Zong 45 Vs Warid 60

Posted by On November - 18 - 2009

Zong_45_Paisa

When you have a telecom market with a large number of packages available and fierce competition, how do you make a new package stand out? One approach is to cut through the clutter and go for simple. This is the approach used by Zong: Cheap, Simple, Done. Here’s a quote from their website about Zong 45 pacakge.

Ladies and Gentleman, we bring you ZONG 45, the new pre-paid package of ZONG which offers lowest call rates in the industry, with calls at 45 paisa only.

We promise to provide our customers with best services and offers that are transparent, simple and miles ahead of competition; just like ZONG 45 Package.

I like the focus on simplicity but if you go through the rate list, it is not THAT simple. I mean, if you really want to make things simple for consumers then the rates should also be mentioned for a 1 minute call. That comes out to be Rs.1.35.  Warid has a 60 paisa package but only for 9-5 and the pulse is 60 seconds. But they clearly say ‘Rs.1.20 per minute’. So a direct comparison is not possible, but you get the idea.

Now can someone explain the elephant in the ad?

And yes I know – ignore the typo for ‘Gentleman’. Maybe this page was created by a female team member and she wanted to mainly address the ladies :)

Zong Number Blocking Service – 9211

Posted by On September - 14 - 2009

In accordance with the Pakistan Telecommunication Authority (PTA), regulation on Protection from Spam, Unsolicited, Fraudulent and Obnoxious Communication Regulations, Zong has come up with its Number Blocking Service.

Earlier we had call block service from Ufone and Telenor, but Zong’s Number Blocking Service has for the first time enabled call and SMS blocking together in Pakistan. You can block all unwanted calls and SMS that are being sent to your phone with the help of this service and obtain peace of mind.

Through this service a subscriber can:

  • block any particular number from allowing to make a call to their number
  • block any particular number from allowing to send a SMS to their number
  • have the option of blocking a total of 50 numbers

Subscription and Charges

Subscriber will just have to dial in to 9211 to subscribe to Call and SMS blocking service simultaneously.
Service charges for calling to 9211 — As per Package Plan.
Subscription charges for the Call and SMS Block service — Rs. 15.00 / month + tax.

A New Language For Peer-to-Peer Cellular Networks

Posted by On September - 7 - 2009

Computer scientists are developing ways to use mobile phones to exchange data without using the phone’s network, instead of communicating directly with cellular towers, base stations, and the occasional wireless network.

These scientists  believe that spreading data virally could open up a whole new manner of applications on peer-to-peer mobile device networks, known more formally as “pocket-switched networks.” Such an ad hoc network–sort of a Sneakernet on steroids–could allow victims of a natural disaster to pass messages from one person to another even if the cell towers are destroyed. In another scenario, visitors to specific locations could have important information forwarded to them via the local folks’ devices. And groups of friends could poll each other on where to eat dinner that night, without using the Internet.

Technologies such as pocket-switched networks are a form of delay-tolerant networking, such as the Interplanetary Internet. Delay-torrent networks are part of a class of infrastructure that includes any collection of occasionally connected nodes that could be disconnected from the network for a long time and forward messages opportunistically.

Pocket-switched networks typically consist of a sparse collection of devices that are disconnected much of the time and are, of course, mobile. Communications are accomplished through Bluetooth or wireless connections between devices using a publish-and-subscribe technique dependent on the content preferences of the device’s owner.

“It is an infrastructure-less approach,” says Kevin Fall, a principal engineer at Intel Research Berkeley and an expert on delay-tolerant networking. “You don’t need base stations, you don’t need cell towers, you just have to carry around a device that can connect to other devices.”

Yet, what the technology does not have is simplicity. Crowcroft and his team from the University of Cambridge hope to solve that problem.

Via Technology Review. Read more after the break.

. Last week, the research group unveiled a programming language designed to make developing complex programs far simpler. The language, known as the Data-Driven Declarative Networking (D3N) language, allows simple programs to take advantage of inherent characteristics of pocket-switched networks, including asynchronous communications and simple-to-express queries. The language is declarative, allowing the programmer to focus on the application logic instead of the algorithms specific to pocket-switched networks.

“One of the goals is to keep it very simple so that people can make very complex, very interesting applications easily,” Crowcroft says.

The D3N language is based on the F# project from Microsoft. The language adds concurrency control to handle the ad hoc nature of exchanging data between a variable number of asynchronous nodes. Query and pattern-matching functions make it easy to select data from the nodes available in the local peer-to-peer network.

Last year, a group of researchers built a different programming framework, known as Haggle, for pocket-switched networks. The Haggle library adds collections of code to support manipulating data on pocket-switched networks using a variety of platforms, including Windows and Windows Mobile, Mac OS X and iPhone, Google’s Android, and Linux.

The difference between Haggle and D3N is whether the intelligence–the knowledge of how to interact with pocket-switched networks–is inherent to the language or in a separate code library. D3N builds knowledge about the way pocket-switched networks work into the programming language. This makes programming for pocket-switched networks simpler. Programs written in D3N can, for example, grab data from the network with a simple command. Developers working with Haggle can still grab that data, but the programming is more complicated.